Privacy Policy

Asianventure Tours is committed to protecting your privacy. We provide this notice to explain our online information practices and the choices you can make about the way information is collected and used. We will only use the information we collect for the purposes of enhancing your Asianventure Tours experience and providing you with a more personalized Tour-planning process. At no time will we sell, trade, or rent your personal information to third parties.

 

1. INFORMATION REQUIRED

There will be times when we will ask you for personal information. In order to ensure the integrity of your personal information, all of your data is stored in our secure databases.

 

2. RESERVATION REQUESTS

Travellers can request that Asianventure Tours reserves a Tour for them by submitting a Reservation Request. For the Reservation Request, Asianventure Tours will require that you submit information including name, e-mail address, telephone number, postal code, country, gender, preferred departure and return dates, -and number of adults traveling to join Asianventure Tours and efficiently process your request. You may also choose to provide optional information such as street address, city, state or province, age range, preferred contact method, number of children traveling, child age ranges, and any notes. This additional information allows you to provide more specific information on The Tour that you are requesting and will allow us to reach you via mail in the event that we cannot reach you via phone or e-mail. Use of this service is completely voluntary and you therefore have a choice whether or not to join Asianventure Tours and disclose this information.

 

3. QUESTIONS TO ADVENTURE EXPERT

Asianventure Tours visitors can request that Asianventure Tours contacts them via e-mail regarding a specific travel question submitted online. In this case, Asianventure Tours will request your e-mail address so that we may reach you quickly and easily. Use of this service is completely voluntary and you therefore have a choice whether or not to disclose this information.

 

4. NEWSLETTERS

At various points throughout this site, you may choose to sign up for a subscription only to Asianventure Tours newsletters. Membership is not necessary to only receive Asianventure Tours newsletters. However, membership includes a newsletter subscription as well as other benefits. In order to sign up only to receive newsletters from Asianventure Tours you will be asked to provide your e-mail address. You may, at any time, decline to receive these e-mail newsletters by replying to any e-mail with 'REMOVE' in the subject.

 

5. CUSTOMIZED TRIP REQUEST

Travellers can request that Asianventure Tours creates a custom Tour for them by submitting a Custom Tour Request. Asianventure Tours will require that you submit information including name, e-mail address, telephone number, zip or postal code, country, gender, destination, price range, preferred departure date, preferred departure city, preferred return date, preferred return city, number of adults traveling, and what features you want to include and/or avoid in order to join Asianventure Tours and efficiently process your request. You may also choose to provide optional information such as street address, city, state or province, age range, preferred contact method, Tour activities, number of children traveling, child age ranges, and physical difficulty preferences. This additional information allows you to provide more specific information on The Tour that you are requesting and will allow us to reach you via mail in the event that we cannot reach you via phone or e-mail. Use of this service is completely voluntary and you therefore have a choice whether or not to join Asianventure Tours and disclose this information.

 

6. ONLINE SURVEYS

We value opinions and comments from Asian Venture clients, and you may have the opportunity to give us your feedback through online surveys. In conducting these surveys, we may ask for your name, address, or e-mail address so that we can appropriately identify you. Survey information collected will be aggregated and used to make improvements to the site and to improve Asianventure Tours service and general offerings. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information.

 

7. SEND THIS PAGE TO A FRIEND

Visitors can choose to request that an Asianventure Tours web site page be sent to another person. When you elect to do this, you will be required to enter your e-mail address, the receiver's e-mail address and text of the message that will go to the receiver. This will generate a preformatted e-mail message that will go from you to the receiver's e-mail box with your message embedded in the text of the e-mail. Send This Page to a Friend is completely voluntary and you therefore have a choice whether or not to disclose this information.

 

8. NOTIFICATION OF CHANGES 

If we decide to change our privacy policy, we will post notice of a privacy policy update on our Home page so that our users may view our updated policy and be aware on an ongoing basis of what information we collect, how we use it, and under which circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

MEET OUR TEAM

Mr. Hong

Mr. Hong

Director Of Sales

He holds a wealth of experience in the travel industry starting work as a tour guide back in 1993, Hong then moved up the chain to become a tour leader which saw him travel extensively in the region expanding his knowledge every step of the way. After a good number of years he decided to start his own venture, Asianventure and his contacts in the region serve to deliver outstanding value year after year to our ever-growing client base. Not one to sit around idle, he fills his spare time with his own hobbies, adventure travel and photography.

Mr. Samnag SENG

Mr. Samnag SENG

Operations Manager

Samnang has been with us for almost 12 years as Operations Manager in Cambodia. He has been our great asset due to his responsibility, quick to understand, and most of all honesty. With his ability in handling the tours within Cambodia, we continue to grow rapidly till now. Hope you will enjoy his services with us soon.

Ms. Hien

Ms. Hien

Sales Executive

Also starting out as a tour guide after graduation Hien has a comprehensive understanding of the varying needs of all the different tours we have on offer. She gained additional experience working as sales staff for various tour companies before joining Asianventure at its inception in 2004. In her spare time she loves to travel to far-flung parts of the region to seek peaceful times away from the busy city life and potentially new destinations for our clients.

Mr. Nam

Mr. Nam

English-speaking Tour Leader

He has been leading tours of all styles and levels since we began operating in 2004. A friendly and professional tour guide with a vast range of experience throughout Vietnam and its neighboring countries.

Ms. Tuyet

Ms. Tuyet

Accounting Manager

Languages and numbers is what gets Tuyet ticking and that’s why she chose to study Japanese Language and Accounting Systems at university. By the time Asianventure was up and running it wasn’t long before our expanding client base needed someone dedicated to come in and look after the finance side of things. Her language forte is Japanese but she also has skills in German and English.

Mr. Khoa

Mr. Khoa

French-speaking Tour Leader

After graduating from university in French he spent two years in the mountains of Sapa studying the hill tribe cultures there. On his return to Hanoi he worked as a tour guide for French tours. A well-respected tour guide in Vietnam he now also conducts tour guide training courses.

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